Felix, Canada’s top on-demand healthcare service provider, reports that its USD 18 million CDN Series B investment round is complete. By introducing additional, more complicated categories of care and new therapeutic services, Felix can now dramatically increase the number of patients it serves.

The Canadian Business Growth Fund (CBGF), Whitecap Venture Partners, and Mantella Venture Partners also contributed to the investment round, which BDC Capital heads through its Women in Technology Venture Fund.

Felix was introduced in 2019 and offers on-demand care for various conditions, including erectile dysfunction, acne, weight reduction, hair loss, HIV prevention, and birth control.

Felix uses a digital platform to discreetly send treatments to Canadians’ doors while connecting them with a healthcare professional via text, voice, and video chats whenever and wherever is convenient for the patient. After then, patients can contact their doctor whenever they want.

Five million Canadians don’t have a family doctor, and 20% of the population must wait seven days or more to see one. Felix is proliferating. Since its first release three years ago, Felix has accumulated over 540,000 registered members and has grown by more than 200% annually.

Since we provide easy and accessible care, Canadians adore Felix. We’re offering a choice that allows patients access treatment on their terms, whether they are a young adult in a remote location without a family doctor or a working parent who doesn’t have time to visit a pharmacy in person, said Kyle Zien, co-founder, and CEO of Felix.

“This financing will hasten our expansion and further our goal of assisting Canadians in taking charge of their health and welfare. By releasing new and more extensive categories of care in 2023, Felix will continue to grow its service via investments in our technology, operations, and workforce.

40% of Felix patients are seeking their first prescription for a health condition. Felix also aids in demystifying and destigmatizing care for those intimidated by seeking a particular therapy for the first time.

“Providing a virtual pathway to treatment eventually helps decrease barriers, whether it’s for those who feel less comfortable with in-person appointments or those who have problems obtaining them,” says Emma Stern, co-founder and COO of Felix.

“It can help the more extensive system in addition to meeting the requirements of our patients. Every prescription Felix writes and delivers results in a quicker appointment with a family doctor or walk-in clinic for someone who needs in-person treatment.

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Kshitij does business research and content writing for VCBay. Pursuing BBA from Symbiosis Center Of Management Studies (SCMS) Pune, he is skilled in Financial Modeling, Stock valuation and Microsoft Excel. He is passionate about Entrepreneurship and Finance.

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