US-based SaaS startup Zuper raises USD 13 million in Series A

US-based Zuper, an intelligent workforce management platform that allows businesses to automate, digitalise, and optimise field operations, raised USD 13 million in Series A on 21st January 2022.

Investors: The investment round was led by FUSE, which included Sequoia Capital India, Prime Venture Partners, and HubSpot Ventures. A total of USD 14.1 million has been raised so far.

Purpose of funding: The startup plans to use the funds to integrate new products, partner with communities, and obtain certifications from significant officials. Further, a strong emphasis will be placed on expanding in North America and hiring fresh talent.

About Zuper

Founded in 2016 by Vijay Narasiman, Zuper is located in Seattle, US. Zuper is an intelligent workforce management platform allowing businesses to automate, digitalise, and optimise field operations. The startup’s solution provides hundreds of companies across various industries that can efficiently utilise a distributed field workforce to offer on-demand services to their customers.

Furthermore, consumers increasingly expect seamless, on-demand experiences with ease and reliability from companies that are digitally native. The startup prioritises its needs and delivers what the consumers expect. Nevertheless, many field management services require customer requirements. It integrates with significant apps to build a unified platform that works seamlessly. As of 2021, the startup has already integrated with notable apps and unveiled over 250 new features. Due to this steady growth, more than 150 clients have been acquired.

What the founder has to say

“We concluded the last year with the significant wind in our sails as we continue to further Zuper’s founding vision to empower service businesses with the tools and technology they need to maximise operational efficiency and provide customers with a modern, on-demand experience. As we scale and ride this momentum forward, we remain committed to helping our clients and industry partners grow their businesses and open new revenue streams in the digital economy,” said Anand Subbaraj, CEO at Zuper.

What the investor has to say

“Zuper is making waves and driving impressive results with world-class customers in an industry where digital tech innovation traditionally moves slow. The company’s product-market fit coupled with a strong executive team has enabled Zuper to become a category-leading field service software provider with global scale, customer-driven growth and a robust ecosystem of partners across the entire service management tech stack. We see significant opportunities for Zuper to continue delivering tangible ROI for its customers,” said Kellan Carter, General Partner at FUSE.

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