Localz, an organization based in Melbourne (Australia) and London (UK) that provides customer engagement solutions for click and collect field service & delivery announced securing £2 million investment in a round led by Triple Point on 25th November 2020.
The company is planning to use the funding for the development of their portfolio product which will support new safety procedures and measures and a customer centric approach for the services after COVID. They also intend to further develop their solutions which will support field service. This will speed the retailers in their digital strategies and help in adopting enhanced and better ways of operating.
Localz takes out the communication complexity from day of service by providing mobile workforce solutions that help in delivering easy last mile consumer experience. The Localz platform provides real time tracking for service technicians, two way communication and precise ETAs (Estimated time of arrival).
Daniel Cardenas-Clark from Triple Point said, “We are quite excited for supporting the Localz team as they continue delivering innovative products to the field services and retail market. We are quite impressed by their response to the COVID scenario challenges by building effective solutions for helping their clients to operate and open for business.”
The SaaS Company helps businesses to use their configurable and unique location technology for reducing costs every year by their transparent and real-time customer communication. Smart phone location technology has varied exciting uses. The technology has the potential to bring contextually personalized and relevant experiences. Localz is aimed at providing these experiences. Their proximity platform is currently used by top 20 logistic providers, hospitality venues and retailers for several implementations for both core and customer facing operations worldwide.
The three prime products of Localz include contextual content delivery, asset tracking and easy mobile payment solutions. Contextual content delivery provides digital content based on real world locations or close to physical assets. Asset tracking reports monitors and provides analytics based on how people use these physical assets. Hassle free mobile payments create a simplified transaction experience for the customers. The products offered are tailored to fulfill requirements of parcel logistic and field service enterprises. It also includes click, collect and pick up software for bigger retailers.
About Localz
The Asia Pacific and Australian enterprise Localz was founded in 2013 by Tim Andrew, Peter Williams and Melvin Artemas. Their solution helps logistic companies and retailers in terms of “Iconomy or Individual Economy” that is growth in customer expectations. They organize communication and location between customer, stock, store and driver to enable procession and transparency for the service delivery.
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